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Video screen recording
in progress
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Paul Cruwys
is there an eta on this as yet? keen to consolidate into your app fully :)
Gary Gaspar
in progress
Gary Gaspar
planned
Screen video recording has officially been planned! You will soon be able to record video when reporting bugs and feedback through the website widget!
We have plenty of cool ideas for this feature. Feel free to share anything that might make video recording even better!
Z
Zubair Lutfullah Kakakhel
Gary Gaspar:
Would love to see this
1- Please have this feature as part of the Starter plan (even if there is a 5 minute recording limit or something)
2- It is far far too common to record a loom/video and not have the audio in it. Please place a little audio input volume meter during the recording
3- Whenever I've used web powered video recorders, selecting the right audio input can be annoying/hard/through the browser. if possible, please make that ux easy.
Gary Gaspar
Zubair Lutfullah Kakakhel: This is brilliant insights!
- Video recording will be on all plans, including starter :)
- This is such a good idea! Thanks for sharing. Noted!
- Couldn't agree more!
Erjon Metohu
First of all, great work on the launch of the new Session Video Replay. This is going to be a very helpful feature for us. It appears that Canvas Elements are not supported in the video recordings. Are there any plans to extend support for canvas elements?
Gary Gaspar
Erjon Metohu: thanks for the positive words! Bad news is that Session Replay is not able to record Canvas and WebGL content.
That being said, we the video screen recording feature, the reporter will be able to record a video that captures those type of content.
Erjon Metohu
Gary Gaspar: thanks for the response Gary. So is the video screen recording feature going to be different from the Session Replay? I thought it was all the same, which is why I commented in this thread.
As far as Session Replay being unable to record Canvas and WebGL content, is that a browser tech limitation or has your team not built support for that yet?
Gary Gaspar
Erjon Metohu: Session replay and video screen recording are 2 different features.
With Session replay, reporters don't have to do anything, as everything is recorded in the background.
With Video screen recording, the reporter will be able to hit record, annotate and narrate on top of the video.
As for Canvas & WebGL not being supported in the Session replay video, that mostly a tech limitation. There might be a workaround, but it's going to be too complex to do. Not sure we will do that
Erjon Metohu
Gary Gaspar: Got it! Thanks for the explanation and quick response.
Gary Gaspar
under review