Changelog

Follow up on the latest improvements and updates.

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audit-logs
Track user activity and get insights on project progress, all in one place.
Audit logs provide detailed records of events in your Marker.io account, helping you monitor security, ensure accountability, and troubleshoot issues.
Audit logs play an important role, helping your team manage and secure their workspaces. They provide:
  • Deep security
    : Notice any strange activity or unauthorized access in your workspace.
  • Accountability
    : Track who did what, when, and why, so you have a clear record of user actions.
  • Compliance
    : Keep detailed records to meet regulations or company requirements.
Audit logs can also give you detailed analytics and insights to better manage your workspace:
  • Track user activity
    : Find out who logs in most often, creates issues, or invites new team members and much more.
  • Monitor project progress
    : See how many issues are being created, resolved, or are still open, and track which projects are the busiest.
  • Spot top contributors
    : Identify the most active team members, like those who report or fix the most issues.
Note:
This feature is now available on our Enterprise plan. Contact us for a demo -->
bug figing & improvements-summer-optimized
Improvements ✨
  • Project dashboard
    :
  • Speed
    : Massively improved loading speed of the projects dashboard for teams with a lot of projects.
  • Ordering
    : Fixed projects ordering that were not following the latest issue created.
  • Filtering
    : When filtering by integration, the number of items shown was not always 20.
  • ClickUp
    : Added support for ClickUp linked custom fields
  • CSV export
    : Added 3 issue fields (issue type, priority, due date) to CSV exports for no integration projects.
  • WordPress
    : Updated WordPress plugin to support WordPress 6.6.
  • Browser Extension
    : We've updated our browser extension to the Manifest V3.
  • Jira
    :
  • -
    Cascading fields
    : Added support for Cascading fields.
  • -
    Custom fields
    : Added support for new custom fields for Jira server customers.
Bug fixes 🐞
  • Asana
    : After feedback has failed to be created, the resync didn't push the title in Asana when the task was created successfully.
  • Browser SDK
    : Don't collect console logs/network for customers on Starter plan
  • Microsoft Entra ID SSO
    : Fixed an issue where team couldn't log in when using face id.
  • Invoices
    : Fixed a bug where some customers were not receiving their invoices by email.
  • Jira
    :
  • -
    Reporter field
    : We were only loading the first 100 reporters in the field, we now load the first 1000.
  • -
    Account name
    : Fixed a bug where the account name was missing for some customers.
  • Sensitive data masking
    : Fixed a bug where with certain components of the MUI library, the data masking wasn't working.
sensitive-data-masking
Protect sensitive information in your screenshots and replays.
This new feature allows you to mask sensitive information in screenshots and session replays, ensuring user privacy and data security.
Here's what you can expect:
  • Flexible Privacy Controls
    : Three CSS classes (
    .mk-exclude
    ,
    .mk-mask
    ,
    .mk-unmask
    ) offer granular control over what data is captured and how it's displayed.
  • Data Protection:
    Sensitive information marked as such will be excluded or masked from screenshots and session replays, never touching Marker.io's servers.
  • Comprehensive Coverage
    : Works across all capture methods, including screenshot renderer, browser native API, browser extension, and session replays.
Note:
This feature is now available on our Enterprise plan. Contact us for a demo -->
issue-page-security-improvements
Protect issue pages behind authentication.
With this improvement, your issue pages are now accessible only to authorized users, ensuring secure and appropriate viewing permissions.
Here’s what you can expect:
  • Logged-In Members:
    Full access to all issue details, except for projects they are not part of.
  • Logged-In Guests:
    View access to guest and public reporter issues on projects they are specifically invited to, including basic technical details and public comments.
  • Public Reporters:
    Limited access to their own issues via a unique email link valid for 7 days.
saml-sso
Control access to your workspace via SSO
Integrating your workspace with your identity provider (IdP) makes logging in simple and secure for your team members. This allows IT administrators to better manage team access and keeps information more secure 🔐
We currently support most identity providers (Okta, OneLogin, Microsoft Entra ID, etc...) via both SAML 2.0 or Open ID Connect.
Note
: This feature is for Enterprise customers only. Contact us for a demo -->
new-role
Assign better permissions to your team members & stakeholders
We're renaming a previous role and introducing a new one as shown below:
new roles (2)
By removing key permissions to the Member role, you can now confidently invite your entire organization as a Member without being concerned about people changing the wrong settings.
bug-fixing-and-improvements
Improvements ✨
  • Feedback list:
    Added counter in the list of feedback to show at a glance how many issues are Open, Resolved or Archived
  • Added support of the Assignee field in Monday.com
  • Speed optimization:
    Added pagination to the list of projects on your dashboard to improve speed
  • Webhooks:
    Added an extra type "Support" in the Webhook integration
  • Feedback management:
    Added a "Select all feedback" button in the list of feedback
  • Search query in URL:
    Added the search query to the URL when searching for specific feedback.
    Tip: you can share this URL with your team!
  • UI Improvement:
    Updated the UI for the Status Sync setting: it's now clearer and easier to understand how the status sync works
  • Broken project integration email
    : If your project's integration link gets broken, we now email all admins to warn them and help them fix their project faster
Bug fixes 🐞
  • Support access:
    Fixed a bug where the question mark to contact support was not accessible when a modal was open in the app
  • In-app help:
    Fixed a few helpdesk links that were not pointing to the correct article
  • Billing:
    Fixed a bug where the invoices were not available for 2 hours for returning old customers
  • Extension:
    Fixed the link to the Chrome Extension
  • Webhooks:
    Fixed a bug where the old name of Webhook projects was still shown after being changed
  • Asana
    : Fixed a bug where some links in the task descriptions were preventing the creation of tasks from Marker.io to Asana
jira-2-way-sync-comments
Enable comment sync between Jira and Marker.io.
With our new comment sync feature, any action you take on a comment in Jira—posting, deleting, or editing—will automatically update in Marker.io.
Now, instead of juggling between the two platforms, you can handle all chat interactions from Jira!
You can manage the visibility of comments and toggle the feature on or off from the newly introduced
Integration page
, where you’ll find all relevant integration settings.
integration-page
Bonus:
  • You can now change the visibility of a comment straight from the feedback page.
  • External users that do not have a Marker.io account can easily be added to your team via the “Add” button on the user avatar.
feedback-page-options
You can enjoy two-way sync of Jira comments on an active Team Plan or higher.
soc2-thumbnail
Trust that your data is safe thanks to our SOC 2 Type 2 Certification
Marker.io is officially certified as a SOC 2 Type 2 company, demonstrating our commitment to data security and safety for our customers.
What is SOC 2?
SOC 2 is a set of standards for managing customer data based on security, availability, processing integrity, confidentiality, and privacy. This certification is important as it confirms that we adhere to strong processes and policies, audited by a third party.
Who audited us?
An independent auditor, Insight Assurance, verified our adherence to SOC 2 standards.
Why is it important?
As a customer, you can have the confidence that we adhere to strong processes and policies. Because the audit is done by a 3rd party, it gives a stamp of approval on how we operate internally.
More?
To learn more, read our blog post announcement here or visit our security and privacy portal here.
internal-comments
Allow members to post internal comments
Discuss issues internally before replying to your guest reporters.
With our new internal comments feature, you can write member-only notes, visible only to your team! On top of that, we also introduced shortcuts to easily change the comment visibility. 🎉
When adding a comment, you can choose between these two options:
Everyone
💬: Allows everyone to see your comment. All reporters are getting notified by email.
Member-only
🔒: Only members will see your comment and will get notified by email.
The screenshot below shows the new comment composer in action!
CleanShot 2024-01-31 at 12
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