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Follow up on the latest improvements and updates.
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We're launching AI Magic Rewrite, a new feature that helps reporters turn rough notes into clear, actionable feedback.
With one click, Marker.io rewrites the description to fix grammar, improve clarity, and structure the content.
Let reporters write rough, submit polished
Reporters know what's wrong, but writing it clearly takes effort. They rush descriptions, skip context, and non-native speakers often hold back on details.
AI Magic Rewrite lets reporters write however they want, then polish it with one click.
What's new
- Improve writing button:New button in the description field triggers AI rewrite
- Preview before accepting:Reporters see the rewritten text before it replaces the original. Reporters choose to keep the new version, try again, or return to their original
- Grammar and spelling fixed:Minor corrections without changing meaning
- Tone preserved:Reporter's vocabulary and voice stay intact
- Quoted content protected:Text in quotes (copy changes, error messages) stays exactly as written
Examples
Before:
"the button on homepage doesnt work when i click it nothing happens and i think it should go to the contact page maybe? also theres a typo it says "Contcat Us"
After:
- The button on the homepage does not respond when clicked (no action occurs)
- The button should redirect to the contact page
- There is a typo in the button text: it currently displays "Contcat Us" instead of "Contact Us"
---
Before:
"images r loading super slow on mobile like 10 seconds sometimes and some dont even load at all which is really annoying for users"
After:
Images are loading very slowly on mobile devices (up to 10 seconds per image), and some images fail to load completely. This creates a poor user experience.
---
Before:
"hey can u change the heading on the about page from "Our Stor" to "Our Story" its missing the y at the end thx"
After:
Change the heading on the About page from "Our Stor" to "Our Story" (missing the 'y' at the end).
---
Notice how quoted content like "Contcat Us", "Our Stor", and "Our Story" stays exactly as written.
Works with other AI features
AI Magic Rewrite works perfectly with AI Translation and AI Title Generation. Reporters polish their description first, then Marker.io generates an actionable title automatically. One smooth flow, minimal effort, better feedback.
How to enable
The feature is currently in beta and free for all users. Apply for the beta for the feature to be enabled.
Once the beta feature is enabled by Marker.io, follow these steps:
- Go to your Dashboard > Website's Project > Settings
- Navigate to AI
- Enable AI Magic Rewrite
Pricing
AI Magic Rewrite is free during the beta. Pricing will be announced when the feature exits beta.
Links
We're launching AI Title Generation, a new feature that automatically creates actionable titles from your reporter's description. When enabled, the title field is hidden so reporters can focus on one thing: describing the issue.
Simplify your widget to a single field
Reporters often struggle with the title field. They don't know what to write, they duplicate the description, or they leave something vague like "Bug" or "Homepage issue."
The Title field creates friction. It makes reporters pause and think about form structure when they should be thinking about the issue they found.
With
AI Title Generation
, the title field disappears. Reporters describe their issue, and Marker.io generates a clear, actionable title automatically.What's new
- Title field hidden:Reporters see a simpler widget with just the description
- Automatic title generation:Marker generates a 5-10 word actionable title when the issue is submitted
- Description untouched:The reporter's original words are never modified
- AI indicator:Issue page shows when a title was AI-generated
- Integration support:Generated titles are sent directly to Jira, Linear, Asana, and all other integrations
One field. Zero confusion. Reporters focus on describing the issue.
Marker generates an actionable title from the description.
Generated titles land in your project management tool, ready to triage.
Examples
Description:
the button on homepage doesnt work when i click it nothing happens and i think it should go to the contact page
Generated title:
Fix homepage button that doesn't work
---
Description:
theres a typo on the about page it says "We has been in business since 2010" should be "We have been in business"
Generated title:
Fix typo on About page
---
Description:
can we add a dark mode option somewhere in the settings? would be nice for users who work at night
Generated title:
Add dark mode option in settings
---
Works with other AI features
AI Title Generation pairs perfectly with AI Rewrite. Reporters can polish their description first, then let AI handle the title. One smooth flow, minimal effort, better feedback.
AI Title Generation also works seamlessly with AI Translation. Marker first collects the issue, translates it, and then generates a clear title in the team's language.
How to enable
The feature is currently in beta and free for all users. Apply for the beta for the feature to be enabled.
Once the beta feature is enabled by Marker.io, follow these steps:
- Go to your Dashboard > Website's Project > Settings
- Navigate to AI
- Enable AI Title Generation
- Click Try it nowto test before going live
Pricing
AI Title Generation is free during the beta. Pricing will be announced when the feature exits beta.
Links
Let reporters write in their native language
Teams with international reporters often get less detailed feedback because reporters struggle to express themselves in a language that isn't their own. AI Translation solves this.
Now, reporters can submit feedback in their native language, and Marker will automatically translate it for your team.
What's new
- Automatic language detection:Marker detects the reporter's language automatically
- Instant translation:Issue titles and descriptions are translated before reaching your integration
- Original content preserved:View the original text anytime in Marker
- Integration support:Translated issues are sent directly to Jira, Linear, Asana, and all other integrations
Supported languages
Reporter languages:
Reporters can submit feedback in any of 200+ languages. However, translation quality is optimized for the five team languages listed below. Results may vary for other languages.Team languages:
Your team can receive translations in English, Spanish, French, Dutch, or Polish. More languages will be added in future updates. Contact us to add your team language.How to enable
The feature is currently in beta and free for all users. Apply for the beta for the feature to be enabled.
Once the beta feature is enabled, follow these steps:
- Go to your Dashboard > Website's Project > Settings
- Navigate to AI
- Enable AI Translation
- Select your team's language
Pricing
AI Translation is free during the beta. Pricing will be announced when the feature exits beta.
Links
Analytics dashboard for your feedback operations
Transform your feedback data into actionable insights with our new comprehensive analytics dashboard, helping you understand patterns, measure team performance, and optimize your feedback workflow.
What's new
Three powerful views to analyze your workspace:
- Overview: High-level snapshot of workspace health with key performance indicators. Monitor incoming work volume, completion rates, and team efficiency to quickly identify trends and potential issues
- Issue Insights: Understand the composition and distribution of reported issues. Identify patterns in issue types, priorities, and technical characteristics to inform testing strategies and resource allocation
- Team Performance: Evaluate individual and collective efficiency. Track resolution speeds, workload distribution, and performance trends to optimize productivity and identify coaching opportunities
Key metrics included:
- Feedback volume trends over customizable date ranges
- Issues by status, type, priority, and browser
- Project-by-project breakdown and comparisons
- Reporter activity and contribution patterns
- Resolution time analysis and bottleneck identification
- Team member workload distribution
- much more…
It's perfect for
- Identifying which projects consume 80% of your team's time
- Understanding which browsers actually cause the most issues
- Spotting team members overwhelmed with tickets
- Making data-driven decisions about resource allocation
- Demonstrating the value and impact of your feedback program to stakeholders
Getting started
Access Workspace Analytics from your
Workspace menu
→ Analytics
Read all the documentation about the Workspace Analytics.
This feature is
available on Business and Enterprise plans
. Contact us to enable it for your workspace.
Connect to Jira Cloud faster and more securely with our new OAuth-based authentication, eliminating API token hassles and connection failures.
What's new
- Jira non-admin can sync issue status: Team members without Jira admin rights can now sync issue statuses back to Jira
- One-click authorization: Connect your Jira Cloud instance instantly - no more hunting for API tokens or server URLs
- Permanent connections: OAuth tokens automatically refresh, so your integration never expires unexpectedly
- Enhanced security: OAuth permission scopes replace sharing personal API tokens across your team
- Seamless migration: Existing API token connections continue working with an optional in-app migration
Migration options:
- Jira Cloud users: Migrate to OAuth for a more reliable connection (recommended)
- Jira Data Center users: Continue using API tokens (OAuth not available)
- Existing connections: Keep working without interruption - migrate when convenient
Getting started
New connections
: Select Jira Cloud - Oauth
when connecting your Jira account.Existing connections
: Go your Workspace > Shared accounts,
look for Resync button next to your account to migrate from a Jira Token to Jira Oauth or continue using your current setupThis update is
available for all teams with Jira integration
.
Start collecting feedback immediately, then connect your integrations when you're ready. You can now add, update or remove destinations to existing projects at any time.
What's new
- Start without integrations: Launch projects instantly to begin collecting feedback, add your integration later.
- Add destinations anytime: Connect Jira, Linear, Asana, or other tools when your accounts are ready.
- Changedestination:Switch between project management tools or project within your PM tool without recreating a new Marker.io website project
- Remove unused destinations: Clean up integrations you no longer need
Here's how it works:
- Create a website to collect feedback in Marker.io, no integrations required
- Start collecting feedback from your team right away in Marker.io
- When ready, go to Website Settings→Integration→Add destination
It's perfect for
- Teams wanting to start testing before integration setup is complete
- Teams wanting to change the destination project within their PM tool.
- Teams migrating from one PM tool to another
Getting started
Create a new website, then add your destinations via
Website
Settings
→ Integration
when you're ready.This feature is
available on all plans
for all workspaces.
✨ Improvements
- Screenshot Performance:Screenshot Performance: On average, we've increased the screenshots capture speed by ~45%.
- Screenshot Quality:Alongside performance, we've worked hard fixing dozens of issues across a multitude of different websites.
- Protected Images Capture:Added a setting for better capture of images behind login or SSO and with cross-domain security. Find this new setting underWidget > Screen capture > Authenticated Media Capture.
- Session Replays:Added native browser<dialog>element support and made tons of improvements for better replay accuracy.
- Performance:Significantly improved project list loading times.
🔌 Integrations
- Jira:Automatically maps Marker reporter to Jira Reporter field with configurable auto-mapping.
- Jira:Fixed a bug with status sync issues and missing save button on status auto-update settings.
- Jira:Fixed the search of issues in issue links, parent issues and more…
🐛 Bug Fixes
- Editor:Fixed text annotation tool causing viewport scroll issues.
- Hotkeys:Fixed K/J hotkeys changing issues when searching for assignees or issue type.
- URL Handling:Fixed missing URL anchors, email address transformation, and localhost auto-conversion issues in issues description and comments.
- Webhooks:Fixed delivery failures when one webhook URL was failing.
Following the release of
issue.created
, we've expanded our webhook notification system with more events for issues and comments.What's new
Issue events:
- issue.updated: Any issue property is updated (Title, description, priority, assignee, issue type, or attachment)
- issue.deleted: An issue is deleted
- issue.status_updated: An issue status is updated
- issue.assignee_updated: An issue has an assignee added, removed or updated
Comment events:
- comment.created: New comments or attachments are posted on an issue
- comment.deleted: A comment is deleted
It's perfect for
- Syncing all your issue property and updates on integrations we don't support yet
- Automatically create Zendesk tickets and Intercom conversations for new issues
Getting started
Go to
Workspace settings
→ Webhooks
→ Turn on these events in your webhooksFor payload examples and documentation, read more on our webhook docs →
Automatically notify external services when events occur in your workspace.
Webhook notifications have moved from individual projects to your workspace settings, making it easier to manage integrations across your entire team and all projects in one place.
It's perfect for
- Unsupported integrationswith tools that we don't support natively yet
- Zapier/n8n workflows: Automate actions across multiple projects and tools
- Discord: Get issue alerts from all projects in your team channels
- Custom notifications: Build unified notification systems
Head over your
Workspace settings > Webhooks
to add new webhooks.What's changed?
- Workspace-Level Configuration: Set up webhooks once in your workspace settings instead of configuring them per project
- Cross-Project Notifications: Receive notifications for events across all projects in your workspace
- Centralized Management: Manage all webhook endpoints from a single location
- Admin Control: Only workspace admins can create and manage webhook configurations
- Multiple Endpoints: Set up up to 20 webhook URLs per workspace with individual event settings
Note
: This feature is available to customers on the Team plan.
✨ Improvements
- Widget Setup:Visibility settings can now be editedbeforeinstalling the widget.
- Widget Defaults:Preset an assignee automatically for projects without integrations.
- Widget Field Locking:Guests and public users can now also save field values for future feedback.
- Issue List – Reporter Info:If no name is available, the reporter’s email is shown.
- Issue List – Timestamps:Improved clarity in the feedback list (e.g.1m ago→1 min ago).
- Issue List – Responsive Layout:Fixed layout issues in issue filters on small screens.
- Issue List – Search:Enabled search by integration ID (e.g. Jira ID).
- Invoices:Updated to reflect correct company names.
- Email Branding:Fixed visibility of branding in issue resolution emails.
- Email Alerts:Added project names to broken project email alerts.
- Screenshot:Fixed a bug where screenshot Capture Failed on WP Engine Site because of cross-domain images
🔌 Integrations
- Asana:Fixed sync failures that caused duplicate issues on retry.
- Asana:Respected “Add comment on status change” setting.
- Asana:Resolved configuration errors in field mapping.
- Wrike:Resolved task duplication and status sync issues.
- Wrike:Addressed sporadic feedback sync failures.
- Wrike:Fixed incorrect "Unknown" status mapping.
- Jira:Fixed ticket linking issues.
- ClickUp:Corrected ticket statuses shown as unresolved.
- Azure DevOps:Added missing integration fields.
- Basecamp:Fixed a bug where user assignment wasn’t working in some cases.
🐛 Bug Fixes
- SSO/SAML:Allowed password resets for SSO users with unlisted domains.
- Project List:Fixed pagination issues causing empty pages.
- Issue Page:Improved comment editor stability.
- Issue Page:Fixed a bug where public reporters couldn’t add emojis to comments.
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