Reply to Comments via Email
in progress
Gary Gaspar
Allow users to reply to comment notifications directly from their email inbox, without needing to visit Marker.io.
Feature Overview
- Users receive email notifications when someone leaves a comment.
- They should be able to reply to these notifications directly from their email, and their response should appear as a comment in Marker.io.
- No additional login or form-filling required—just hit reply, type a response, and send.
Use Case
- A client receives a notification about a new comment on their feedback.
- Instead of clicking a button, logging in, and navigating to the comment thread, they simply reply to the email.
- Their reply is posted as a comment in Marker.io automatically.
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Emile-Victor Portenart
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in progress
Emile-Victor Portenart
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planned
J
John Dwyer
Had a client try an reply to a marker i.o notification and was quite confused.
He then tried to click on the button, and paste in his message, but was prompted by asking his name and email, which he thought was weird.
Finally he thought he sent it but the communication didn't come through.
Glad he had a good sense of humor :)
Joe Scanlon
John Dwyer: Hey John,
Sorry to hear this. In general clicking on the reply button should not prompt for name and email as it should be automatically captured. Could you contact me on our chat or at support@marker.io with the details and i'll investigate asap!