We are considering a setting that, when turned on, automatically captures an estimate of a reporter's internet connection speed. This information would appear alongside the other technical data like the browser and screen size.
Why This Is Useful
Saves Time on "Phantom Bugs":
Sometimes, a user reports that a page is slow or an image won't load. It can be hard to tell if this is a real bug in our application or if the user just has a really slow internet connection.
Clearer Bug Reports:
Knowing the reporter's connection is 'slow-2g' or '4g' instantly helps understand the context of their report. It lets our developers focus on real issues instead of chasing problems caused by a bad network.
Capturing this information is currently possible by adding custom code (
customData
) , but making it a built-in feature would be a help for teams that don't have easy access to developers to set this up.