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Emile-Victor Portenart
Enable users (such as clients) to update the status of feedback in Marker.io after issues are resolved or no longer relevant.
Feature Overview
  • Allow guests to "resolve" or "approve" feedback directly in Marker.io once an issue has been fixed or confirmed by the client.
  • Permit guests to change the status of feedback items to reflect their current state (e.g., from "To validate" to "Resolved").
  • Provide a simple way for clients to close feedback items, reducing the need for manual updates by the agency team.
Use Case
  • Client Feedback Workflow
    : After a client reports an issue, it moves through the development process (e.g., through a JIRA Kanban board). Once an item reaches the client for review, they currently have to notify the agency manually to update the feedback status.
  • Example
    : A client marks an issue as "approved" in Marker.io. Instead of the agency team having to confirm and update JIRA or Marker manually, the client could directly mark it as resolved in Marker.io.
Benefits
  • For Clients
    : Allows clients to actively manage and finalize their own feedback items, making the process smoother and more responsive.
  • For Agencies
    : Reduces the need for agency teams to manually update feedback statuses, saving time and improving coordination.
  • Enhanced Transparency
    : Clients gain clearer visibility over the status of their feedback, creating a more collaborative experience.