Allow members to post internal comments
Discuss issues internally before replying to your guest reporters.
With our new internal comments feature, you can write member-only notes, visible only to your team! On top of that, we also introduced shortcuts to easily change the comment visibility. π
When adding a comment, you can choose between these two options:
Everyone
π¬: Allows everyone to see your comment. All reporters are getting notified by email.Member-only
π: Only members will see your comment and will get notified by email.The screenshot below shows the new comment composer in action!