Pause/Disable Widget with Deadline Option
Gary Gaspar
Feature Overview
- Pause/Disable Widget:Ability to pause or disable a feedback widget on a website without needing to archive the project or remove the script.
- Set Deadline:Option to set a deadline for feedback submissions, so users know they only have a limited time to submit feedback.
- Deadline Notification:Ability to display a message informing users when feedback submissions will close.
- Optional Widget Visibility:Option to remove or hide the widget from the website once the deadline has passed.
Use Case
- Teams running client feedback rounds can easily pause the ability to submit feedback without manually removing the widget or project.
- Clients will have clear deadlines for submitting feedback, helping prevent submissions after a specified date.
Benefits
- Reduces the need to delete or re-enable code for future feedback rounds.
- Prevents clients from submitting late feedback, ensuring clarity around submission deadlines.
- Provides flexibility in managing the visibility of the widget on the website post-deadline.
Log In
Emile-Victor Portenart
Merged in a post:
Allow a Start and End date for projects
R
Richard Wilmot
Define a specific timeframe during which users can actively submit feedback
Joe Scanlon
Merged in a post:
Schedule the removal of widget
Pablo Gonzalez Day
When we work with clients, we give them a UAT window where they can add tickets for 2 days. It would be really useful to be able to schedule the removal of the widget so that we don't have to manually go in and remove/hide it.
R
Ryan O
This feature would be fantastic! We send feedback rounds to clients and many a time, the client will ignore our dates and keep adding feedback since the option to do so still exists. Having a way to pause it would be great so we don't want to go delete the code if we need to turn it back on for the next round. Having the ability to add a deadline message could help remind the client they can't just keep adding feedback indefinitely.
Gary Gaspar
Ryan O: Completely agreed! As a workaround, you can "hide" the widget manually without the need to remove the script like on the screenshot here.
Quick question: Would it be okay if the widget is disabled for Members too to keep things simple? Or does it need to be disabled for Guests but kept on for Members? (The later option would be more complex so trying to see if it's important)
R
Ryan O
Gary Gaspar: Thanks for the reply! We can try hiding them, but we still have quite a few destinations that are hidden by default since the sites are live, so those we'd want to pause.
When a review cycle is over, while we are QAing, we tend to find things we want to add ourselves, so it would probably be better to be a guest-specific pause.